Frequently Asked Questions

Find here all the useful information about how we operate, as well as details about our commitments and the legal framework of our services.

Q: Who is behind La Boutique Kora? A: Behind Kora are primarily fashion enthusiasts who wanted to make trends accessible every day. We are a small, human-sized structure. Our headquarters are located in France near Lyon, and each order is prepared with great care. Our goal is to offer you pieces that make you feel beautiful, without having to sacrifice your budget.

Q: Why are your prices so gentle? A: That's an excellent question! My business model is simple: I chose to work with reduced margins to allow as many people as possible to access fashion. We prioritize agile inventory management to avoid waste, which allows us to offer you these attractive prices throughout the year.

Q: Are the photos true to reality? A: I make it a point of honor that our photos best reflect reality. However, since each computer or phone screen has its own calibration, there can sometimes be a slight color nuance. We try to be as transparent as possible in our descriptions. If you have any doubts about a cut or material, I strongly encourage you to send us a quick message; I will be happy to advise you personally!

Q: Where do your items come from? A: We carefully select our collections from trusted partners. Like many fashion boutiques, we source our items internationally, particularly from French suppliers, to successfully offer current looks at very competitive prices. I am constantly looking for new gems to satisfy you.

Q: Can I really trust you? A: I understand your caution, it's completely normal. La Boutique Kora is a registered company, run with seriousness and honesty. Every package we ship is a promise I make to my customer. Even if we are young, we put all our heart into making your experience as pleasant as possible, from your visit to the website to the opening of your package at home.

Q: Regarding promotions and returns? A: I know that the question of returns is important. If we have specific conditions on certain promotional items, it is to allow us to maintain these very low prices. However, my main goal is for you to be delighted with your purchase. If you encounter a particular problem, please do not hesitate to contact us directly by email. Dialogue is always key: we are here to find a benevolent solution, because a satisfied customer is our greatest success.

We work in close collaboration with partners based in France who select the best trends for us. Our collections are thus composed of pieces from various origins (Spain, Italy, France, and China); our suppliers guarantee us a rigorous selection, although the exact geographical origin may vary from one model to another depending on arrivals.

I hope these answers will ease your doubts. Don't forget that behind the site, there is a real person, listening to you. If you have the slightest hesitation before validating your cart, write to us, we will be happy to assist you!